Privacy Statement

INTRODUCTION
Blackrock Education Centre (“we”, “us”, or “our”) is committed to ensuring that your privacy is protected and respected.
This privacy statement explains how we use the personal data collected and provided to us. It also provides information about the choices available to you about how we use your personal data and how you can access and update your personal data.
This privacy statement applies to this website www.blackrockec.ie (“Website”) owned and operated by Blackrock Education Centre.

INFORMATION WE MAY COLLECT
Depending on the products, content or services you request, we may collect and process various kinds of information about you. Information you provide when you:

  • Create an account or use our products, content or services.
  • Complete an online form published on this Website. This may include personal data about you such as your name, email address, home address, position/occupation, school/employer, phone number, gender, unique identifiers such as teaching council number, username, password and date of birth.
  • Communicate with us by email, online chat, SMS, instant messaging (IM), direct message (DM), social media, letter post or fax.
  • Contact us by telephone. While we do not record telephone calls we may make and keep a record of information provided during a telephone call.
  • Participate in a survey (online, by telephone, or face to face).
  • Submit an information request or query by email or via this Website.

We may also collect further personal data about you should additional information be required to fulfil your request for products, content or services, deal with your query or give effect to your information request.

COOKIES AND SIMILAR TECHNOLOGIES
By visiting our Website, you do not disclose, nor do we collect, personal data about you. However, as with most websites, our Website servers gather certain technical information automatically which is stored in log files.
This technical information may include internet protocol (IP) addresses, device type, operating system, browser type and version, the general region or approximate location, referring/exit pages, time/date stamp and other usage information.
You can remove or reject cookies at any time using your browser or device settings. However, doing so may affect your ability to use our products, content or services.
Please see our Cookie Policy for more information about how we use cookies and similar technologies.

HOW WE USE PERSONAL DATA
By and large we use personal data to provide, improve and further develop our products, content and services, to communicate with you, to offer you information about products, content or services that may be of interest to you, and to protect us and our users.
As data controller, Blackrock Education Centre collects and processes your personal data for the following purposes:

  • To communicate with you about our products, content and services.
  • To fulfil orders placed or to effect transactions initiated by you via this Website.
  • To respond to information requests or queries submitted by you.
  • To ensure that our Website content is presented effectively for you and for the device you are using to access this Website.
  • To provide you with information about products, content or services that may be of interest to you, where you have consented to be contacted for such purposes.

We use technical information to administer our Website, compile Website usage statistics, to monitor Website usage and to help us further develop this Website. We may provide such anonymised aggregate technical information to third parties. Statistics and technical information will not include any personal identifiable information that can be used to identify any individual.
If you do not want us to use your personal data in one or more of the ways mentioned above, please let us know by contacting us at DPO@blackrockec.ie or refer to additional instructions in the “Your rights” section of this statement.
Please be aware that should you decide not to provide your personal data then we may be unable to provide some or all of the products, content or services you might request.

DISCLOSURE OF PERSONAL DATA
In order to provide products, content or services to you, we may share certain personal data with third-party service providers that work with us to provide, improve or further develop our products, content or services. Personal data may be shared with third-party service providers only in the ways described in this privacy statement. We will not sell, lease or rent your personal data to any third-party.
We may share personal data with third-party service providers that provide products, content or services on our behalf, such as payment processing; website hosting; email services; cloud computing and storage services; marketing; auditing; data analytics; order fulfilment; customer support; conducting customer research and satisfaction surveys; and other services that support the provision, improvement or further development of our products, content and services.
Third-party service providers are obliged to protect personal data and are restricted from using this personal data in any way other than to provide services for Blackrock Education Centre or for collaborative services in which they and Blackrock Education Centre are engaged.
If Blackrock Education Centre or substantially all of its assets are acquired by a third-party, in which case personal data held by it about its users may be transferred to the relevant third-party.
In certain circumstances, personal data may be subject to disclosure pursuant to judicial proceeding, court order, or legal process. We may also share your personal data to protect the rights or property of Blackrock Education Centre, our third-party service providers, suppliers or users, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

YOUR RIGHTS
You have the right to access personal data that we collect about you. So as to protect your privacy and security, we will take reasonable steps to verify your identity before releasing any personal data held on our systems to you.
 You may be entitled to ask us:

  • For a copy of your personal data;
  • To correct or erase your personal data;
  • To restrict or stop the processing of your personal data;
  • To transfer some of this personal data to other organisations; and
  • Where we have asked for your consent to process your personal data, to withdraw this consent.

Under certain circumstances these rights may be limited – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even after consent is withdrawn.
We hope that we can satisfy queries you may have about the way we process personal data and resolve any complaints you may have. We encourage you to contact us in the first instance but you are entitled to complain directly to the relevant data protection authority.
You can correct, change or delete your information in your account setting page. You can stop receiving our emails by following the unsubscribe instructions included in these emails or accessing the email preferences in your account settings page. Alternatively, to access any of the above rights, you can email our Data Protection Officer at DPO@blackrockec.ie or by contacting us by telephone or letter post (see contact information listed at the bottom of this page).

LINKS TO THIRD-PARTY WEBSITES
From time to time, our Website may contain links to or the ability for you to access third-party websites. Third-party websites should have their own privacy policies and we would urge you to read the privacy policies of third-party websites before proceeding to use or submit any personal data to these websites.  We do not accept any responsibility or liability for the privacy policies, or the content or operation of third-party websites. This Privacy statement applies only to information collected by us.

SECURITY AND RETENTION
We take seriously our security obligations in respect of your personal data to prevent unauthorised access to, or alteration or misuse or destruction of such personal data while in our possession.
All information you provide to us by email or via this Website is stored on secure servers.
Where you have access credentials (username and password) which enables you to access certain parts of this Website, you are responsible for keeping your access credentials confidential and for taking measures to protect against unauthorised use of, or access to, your access credentials, computers and other devices you use to access products, content or services provided by us.
You should be aware that, despite our efforts, no security system is impenetrable; no data transmission method, or electronic data storage method, is 100% secure. Should a security breach occur, you and the relevant data protection authority will be promptly notified by us as required by law.
We will retain your information only to the extent and for so long as is necessary for the uses stated in this Privacy Statement, unless a longer retention period is required or permitted by law.

CHILDREN
Unless stated otherwise, our website, products, content and services are not intended for use by children under 16 years of age. We do not knowingly collect or store personal data provided by anyone under 16 years of age.

CHANGES TO OUR PRIVACY STATEMENT
We may periodically update this Privacy statement to reflect changes to our information practices, industry practices, or regulatory requirements. Non-material changes to this Privacy statement will take effect immediately once the updated Privacy statement is posted to this Website. Notice of any material changes to this Privacy statement will be by means of a prominent notice on this Website before such changes take effect or by notifying you directly. 

HOW TO CONTACT US
We welcome your comments about our website and our privacy statement. If you would like to contact us with any queries or comments please send an e-mail to GDPR@blackrockec.ie. You may also contact us by letter post or telephone at:
GDPR
Blackrock Education Centre,
Kill Avenue,
Dún Laoghaire, A96 EW01,
Dublin.
Telephone: (01) 236-5000
Last Modification Date:                 May 24th, 2018